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Shipping & Delivery
Orders are processed within 1–3 business days and typically arrive in 7–15 business days, tracked all the way. EU orders include all applicable taxes — no surprise fees at delivery. Free shipping on orders over €50.
Returns & Guarantee
You have 30 days from delivery to request a return. If anything arrives damaged or not as described, send us a photo within 7 days — we replace it free or refund you in full, no return shipping needed.
Sizing & Specifications
Available sizes, colors and specifications are shown in the options above — check the product photos for detailed dimensions and size charts. Unsure what fits your pet? Contact us and we’ll help you choose within 24 hours.
The Whisker & Tail Promise
Every product in our catalogue is hand-picked from top-rated, proven suppliers — then backed by tracked shipping, 30-day returns and real human support. If your pet doesn’t love it, we make it right.
Why buy from Whisker & Tail?
| Whisker & Tail | Others | |
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Hand-picked, top-rated products only |
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Tracked shipping & EU taxes included |
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30-day returns, no return shipping needed |